This Privacy Policy applies to all users who register and use the bbs117 platform. By using our services, you agree to the collection and use of information as described in this document. We do not sell or rent your personal data to any third party for marketing purposes.
Table of Contents
1Personal Information We Collect
When you register or use the bbs117 platform, we collect several types of information to ensure our services are safe, accurate, and meet your needs as a player. The following are the categories of information we collect:
| Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad / passport number | Mandatory KYC |
| Contact Information | Email address, phone number, residential address | Account communications |
| Financial Information | Bank account number, bank name, transaction records | Payment processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Analytics |
| Gaming Data | Betting history, account balance, promotional activity | Account monitoring |
We only collect information that is strictly necessary to provide our services. No information is collected without a clear and legitimate purpose.
2How We Collect Your Information
Bbs117 collects information through several different channels as you interact with our platform. Understanding how this collection works helps you make more informed decisions about what information you share with us.
- Account registration form — information you provide directly when signing up, including your name, email, and phone number.
- KYC verification process — the identity documents you upload for identity verification purposes prior to your first withdrawal.
- Financial transaction records — every deposit, withdrawal, and wagering activity is automatically recorded in our system.
- Cookie technology and session tracking — technical information about how you use our platform is collected automatically.
- Communications with customer support — live chat conversations, emails, and complaint records you submit to our team.
- Account activity — logins, setting changes, and any actions you take on the bbs117 platform.
3How We Use Your Information
Every piece of information we collect is used for a clear and lawful purpose. bbs117 does not use your data for purposes other than those stated below, except with your explicit consent.
- Identity verification and fraud prevention — to ensure your account is not misused by other parties.
- Processing deposits and withdrawals — financial information is used solely to complete the transactions you request.
- Compliance with legal and regulatory requirements — including mandatory AML (Anti-Money Laundering) and KYC requirements.
- Platform improvement and user experience — anonymized usage data is analyzed to enhance the quality of our services.
- Important account-related communications — notifications about account activity, security updates, and policy changes.
- Relevant promotional offers — only if you have agreed to receive marketing communications from bbs117.
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. This withdrawal does not affect any data processing that has already taken place.
4Sharing Information with Third Parties
Bbs117 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share your information:
- Payment service providers — licensed and authorized payment processors that enable your deposits and withdrawals to be handled securely.
- KYC verification service providers — audited identity verification companies that help us validate your documents.
- Licensed game providers — game developers may receive the session data required to deliver a seamless gaming experience.
- Legal authorities — we are required to disclose information if ordered by a court or legitimate law enforcement agency.
- All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Any data sharing with third parties is done on a minimum-necessity basis — we only disclose the information required, not your full profile.
5Your Personal Data Security
Your personal data security is the top priority at bbs117. We continuously invest in the latest security infrastructure to ensure your information is always protected from cyber threats and unauthorized access.
- 256-bit SSL encryption protects all data transmitted between your device and bbs117 servers — including login credentials and transaction details.
- Passwords are stored in hashed form that cannot be read — not even by bbs117 staff.
- Access to players' personal data is restricted to staff who require it to carry out their duties.
- 24/7 monitoring systems detect any unusual activity, and immediate action is taken when a threat is identified.
- Regular security audits are conducted by independent parties to identify and address any vulnerabilities in our systems.
- Credit card and banking information is not stored on bbs117 servers — all financial transactions are handled directly by licensed payment processors.
In the event of a data breach affecting your personal information, bbs117 will notify you within 72 hours of becoming aware of the incident, in line with industry best practices.
6Cookies & Tracking Technologies
Bbs117 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
- Session cookies — required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies — store your preferred settings such as language and display layout for a more convenient experience.
- Analytics cookies — help us understand how players use the platform for service improvement purposes without personally identifying you.
- Security cookies — used to detect and prevent fraudulent activity and unauthorized access to your account.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the bbs117 platform and your overall gaming experience.
7Your Rights as a Data Owner
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal information held by bbs117. We fully respect these rights.
Right of Access
Request a copy of all personal data we hold about you at any time.
Right to Rectification
Correct any inaccurate or incomplete information in your records.
Right to Erasure
Request deletion of your data, subject to legal retention requirements.
Right to Object
Object to the use of your data for marketing purposes or specific types of processing.
Right to Portability
Receive your data in a machine-readable format for portability.
Right to Restriction
Request that we limit the processing of your data in certain legitimate situations.
To exercise any of the rights above, contact our data protection team by email at [email protected] or via in-app live chat. We will process your request within 14 business days.
8Data Retention Period
Bbs117 does not retain your personal data longer than necessary for the stated purposes, or as required by applicable laws in Malaysia.
- Active account data is retained for as long as your account remains active and for 5 years after account closure, in line with financial regulatory requirements.
- Financial transaction records are retained for a minimum of 7 years in accordance with anti-money laundering legal compliance requirements.
- Customer support communication logs are retained for 2 years for reference and dispute resolution purposes.
- Anonymised analytics data is retained for a longer period for service improvement purposes and cannot be used to identify you.
- Once the retention period expires, your data is securely deleted or anonymised using established procedures.
9Links to Third-Party Platforms
The bbs117 platform may contain links to third-party websites or services such as game providers, payment processors, or social media channels. It is important for you to understand that:
- This privacy policy applies solely to the bbs117 platform and does not cover third-party websites or services.
- Each third-party platform has its own privacy policy, which you should read and understand before using it.
- bbs117 is not responsible for the privacy practices or content of any third-party websites you may access through our platform.
Always check your browser's address bar to ensure you are on the official bbs117.net website. Do not enter your login credentials on any site other than the official bbs117 domain.
10Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding how bbs117 handles your personal data, our data protection team is ready to assist. We take every privacy enquiry seriously and strive to provide a thorough response within the stipulated timeframe.
- Email: [email protected] — for written enquiries requiring documentation or supporting evidence.
- 24/7 live chat — the fastest way to get an immediate response from our team.
- Response time is guaranteed within 3 business days for email and under 5 minutes for live chat.
- For requests relating to data subject rights (access, correction, deletion), please include your account number to expedite the process.
Bbs117 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to you via your registered email at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
Why Your Privacy Is Safe at bbs117
Privacy is more than just a document to bbs117 — it is a core value that shapes every system design decision and operational policy we have made from day one.
Bank-Level Encryption
All data transmitted between you and bbs117 is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Secure & Trusted KYC
Our identity verification process uses an audited KYC system that meets industry standards. Your documents are used solely for verification and are not shared without authorization.
No Personal Data Sales
Bbs117 has never sold and will never sell players' personal information to advertisers or data brokers. Your data belongs to you, not to us as a business asset.
Malaysia PDPA Compliance
We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and usage process is designed in accordance with local legal requirements.
Minimum Retention Policy
We practise a minimum data retention principle — data that is no longer needed is securely deleted on a scheduled and audited basis.
Immediate Incident Notification
In the event of a security incident affecting your data, bbs117 is committed to notifying you within 72 hours — well ahead of the minimum industry requirement.
Your Data Is Safe, Play with Peace of Mind
Join over 200,000 Malaysian players who trust bbs117 for a safe, fair, and protected gaming experience.